Guides

If you are an occasional employee

NOTE: This section only applies to occasional employees who are receiving job notifications (e.g., phone calls, texts, or notifications) but are not receiving assignment offer or filled emails.

Please follow these troubleshooting steps:

1. Ensure your email address is correct

• Go to EasyConnect > My Preferences and verify that your email address is entered correctly.

2. Check your junk/spam mail

3. Check if our email address, info@applytoeducation.com, has been blocked

• If you are using Gmail, refer to the 'Review your blocked sender list' section of this article.
• If you are using Outlook, refer to the 'Unblock senders' section of this article.
• If you are using Yahoo, refer to the 'Unblock email addresses' section of this article.

4. Add our email address, info@applytoeducation.com, to the Safe Senders List

• If you are using Gmail, refer to How to Add Email To Safe Sender List- Gmail – 2025 Guided Update.
• If you are using Outlook, refer to Add recipients to the Safe Senders List in Outlook - Microsoft Support.
• If you are using Yahoo, refer to How to add to safe senders list in Yahoo? - California Learning Resource Network.

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If you are a permanent employee‍

NOTE: This section applies to permanent or long-term employees who are not receiving absence creation or filled emails.

Please follow these troubleshooting steps:

1. Ensure your email address is correct

• Go to Portfolio > View & Edit Portfolio and check that the email address listed under 'Personal Information' is correct.

2. Follow steps 2–4 from the Occasional Employee section above

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If the troubleshooting steps above don't work, please call us at 1 877 900 5627 for assistance.